Term & Condition

Term Of Use Agreement

You must be at least 21 years of age and reside in the United States or any of its territories or possessions in order to use this website. If you are not at least 21 years of age, please do not use or interact with this website. Please read these terms of use ("Agreement" or "Terms of Use") carefully before using www.stonerbox.com (the "Site") or any service offered by Stonerbox Manufacturer. ("Stonerbox," "we," or "us"). Unless you accept this agreement, you are not authorized to use the site or any Stonerbox service. By visiting, browsing, or using the site or any Stonerbox service, you agree to be bound by this agreement, including any additional terms, conditions, and policies incorporated by reference into it. Except as specifically set forth herein, any and all disputes between you and Stonerbox shall be resolved through binding individual arbitration in accordance with Sections 8 and 9 of this agreement.

By agreeing to these terms, you are waiving your rights to resolve disputes in a court of law by a judge or jury and to proceed against Stonerbox on a class or representative basis. This Agreement applies to all Site visitors and users of the Site or STONERBOX Services. If you don't agree with any term or condition in this Agreement, please don't use the Site or any STONERBOX Service. If you have any questions, please refer to the Site's FAQs at StonerBox.com.

1. WELCOME TO STONERBOX!

STONERBOX operates an online STONER community on the Site and on social networking platforms controlled by STONERBOX such as the STONERBOX Facebook page, Instagram page, Pinterest boards, Twitter(X) feed ,andthe YouTube channel (collectively, the "STONERBOX Online Community"). Our community is a place for you to express your unique stoner desires. If you take the Stoner quiz on our Site and register on StonerBox.com you become a "Dealer" and/or Affiliate. There is no payment required to become an Affiliate. You are not required to use social media at all to become an Affiliate.

We hope you share your unique StonerBox experience with other Stoners in the STONERBOX Online Community, but you are not required to do so. STONERBOX offers its community members twocategoriesto choose from: Flower Plus / Vape Plus/ Edibles Plus, or all, STONERBOX Offers, and STONERBOX Shopper (collectively, the "STONERBOX Services"). By subscribing to either Flower Plus, Vape Plus, Edible Plus or all, you become anSTONERBOXDealer.

2. Subscription Services

a. Flower Plus, Vape Plus, Edible Plus or AllSubscriptions Dealers residing in the 50 United States, the District of Columbia, ("United States") or any U.S. Territory may subscribe to receive a monthly StonerBoxcontaining full-size or deluxe sample-size Stoner products ("StonerBox) STONERBOX offers five levels of recurring payment options to subscribe to the StonerBoxDealer Program all on an automatically billed monthly subscription ("Monthly StonerBox Subscription Membership"); (1) SB5 (2) SB10 (3) SB20 (4) SB30 (5)SB40 (6) SB50. You can subscribe here: www.StonerBox.com. There may be a waitlist to receive your first Flower Plus/Vape Plus/Edible Plus. Once billed, you can expect to receive your First StonerBoxwithin 2 – 7 days and each calendar month thereafter.

Flower Plus, Vape Plus, Edible Plus or AllContents:The Flower Plus, Vape Plus, Edible Plustypically contain 5+Stoner items. The StonerBox SB40 contains 15 to 20 full-size Stoner items. The contents of each of the StonerBox's will vary from month to month. We attempt to customize your StonerBox based on your STONERBOX preference profile, your product reviews and other feedback you choose to provide to us from time to time, but we make no guarantees that you will receive a particular product.

Monthly Subscription:By purchasing a Monthly Subscription, you agree to an initial and recurring Monthly Subscription fee at the then-current Monthly Subscription rate, and you accept responsibility for all recurring charges until you cancel your subscription. You may cancel your Monthly Subscription at any time, subject to the terms of our cancellation policy.

AUTOMATIC MONTHLY RENEWAL TERMS: Once you subscribe, STONERBOX will automatically process your Monthly Subscription fee in the next billing cycle. STONERBOX will continue to automatically process your Monthly Subscription fee each month at the then-current Monthly Subscription rate, until you cancel or upgrade your subscription. We explain how to cancel your Monthly Subscription below at the Section "Cancellation Policy".

Waitlist:Our StonerBox sare in high demand so you may be placed on a waitlist when you first subscribe to the program. We try to convert Dealers from the waitlist into active Dealers as quickly as possible, but the timing depends on a number of important factors including our ability to find and source the best and highest-quality brands and products that successfully meet the personal interests and needs identified in each new StonerBox'spreference profile. We never want to compromise the caliber or experience of the StonerBoxClub program.

Cancellation Policy:You may cancel your Monthly Subscription at any time by logging into your account, clicking on Account/Edit Account Settings/Subscription, and following the cancellation procedures described there. If you need help, feel free to contact us using this link: StonerBox.com If you are on the waitlist you cannot cancel by logging into your account, so please email us using the same link to cancel your waitlist position for the Monthly Subscription. If you cancel your Monthly Subscription, the cancellation will take effect for your next StonerBox monthly billing cycle. You will not be eligible for a refund for monthly subscription fees paid prior to the month the cancellation takes effect. If you cancel your StonerBox Subscription you can re-subscribe any time.

No Returns:You may not return any StonerBox you receive. If you have concerns about the StonerBoxyou have received or any of the products in it, please contact STONERBOX Care by visiting: StonerBox.com. We will work with you to address your concerns.

MEMBERSHIP TERMS: Once you subscribe and are off the waitlist (if applicable), StonerBox Club will automatically process your Membership fee in the next billing cycle. StonerBox Club will continue to automatically process your Membership fee each month based on the SB level you select to be included in your shipment, until you cancel your Membership. You may view, modify or delete products in your monthly order at any time during the month before your order ships by clicking on the StonerBox Club tab at STONERBOX.com.

You are in control of your orders. You choose when and how often you receive additionalStonerBox Club products. You may update your recurring monthly orders by adding, removing or skipping products 7 days before the last day of each month. For example, you may choose to receive Edibles every month, Flower every other month and combination of both every three months. From time to time, we will recommend sample items we think you'll love by adding them to your recurring shipments on or around the 15th of the month. The monthly recurring charges for StonerBox Club products will remain the same each month unless upgraded prior. If you do not make any changes before the billing date, you will automatically be charged for your StonerBox monthly subscription.

Need a break? You may cancel the StonerBox Club subscription at any time by logging in to your STONERBOX.com account and visiting the "Account" section or by sending an email to StonerBoxClub-support@StonerBox.com asking to have your StonerBox Subscription placed on HOLD

Cancellation for Membership: Policy: You may cancel your Membership at any time by logging into your account, clicking on Account/Edit Account Settings/Membership, and following the cancellation procedures described there. If you need help, please email us at StonerBoxClub-support@StonerBox.com . If you are on the waitlist you cannot cancel by logging into your account, so please email us at r StonerBox Club-support@StonerBox.com to cancel your waitlist position for the Membership. If you cancel your Membership, the cancellation will take effect for your next StonerBox Club monthly billing cycle. You will not be eligible for a refund for monthly subscription fees paid prior to the month the cancellation takes effect. If you cancel your Membership you can re-subscribe any time, subject to the waitlist. StonerBox Club products are available in the U.S. and U.S. Territories only. Taxes will apply to all orders shipped within the U.S.

3. Other Offerings

a. Add-ons b. Stoner Alert c. Points Program As a STONERBOXCLUB Subscriber/Dealer, you will have the opportunity to select additional products to be included in your StonerBoxs or throughout the month, for an additional price. These "add-on" products will be available for a limited time after the Stoner Alert goes live or until products sell out, whichever is sooner. In order to purchase the available add-ons, visit your account at the beginning of the month and click on "Stoner Alert" or just click through the Stoner Alert email you receive. Once you view the products in your StonerBox, you can view the available add-ons and the cost for each. You may choose which add-on products to purchase or none at all.

Once you submit your order, the cost for the add-on products will be charged to the payment method you have on file. The add-ons you purchase, if any, will be shipped with your StonerBox to the shipping address on file. Because add-ons require additional steps to prepare your StonerBoxs, purchasing add-ons may cause a slight delay in the shipment process.

Add-ons to StonerBoxcan only be purchased and added to your StonerBoxsprior to up-datecutoff date. Any add-on purchase submitted after StonerBox cutoff date will be shipped separately. Add-ons are non-refundable and non-exchangeable once your StonerBox is ready for shipment. The availability of any add-on product is based on inventory. Once an add-on product is sold out, it will not be available for purchase.

b. Stoner Alert

Stoner Alerts are sent vis email and back-office add-on's option and consist of incredible deals, limited time products, (like exotics), closeouts, sample offers etc…based on your StonerBox preference quiz. All Stoner Alerts will be available 24/7 or until sold out, from Dealers email link and/or Add-ons options.


c. Points Program

Affiliates residing in the United States may earn points redeemable on the Site ("Points") for purchases made through Dealer portalon ALL products ordered. You are automatically enrolled in the Points program when you become an active STONERBOXAffiliate by subscribing through one of the StonerBox Dealer site or by Stoner Alert email. You can find our Points program here www.StonerBox.com/rewards.

Earning Points: To earn Points, you must be an active STONERBOXAffiliate. You can earn Points in a variety of ways, including following STONERBOX's social media channels, reviewing products and referring your friends to STONERBOX or from ALL personal purchases made. Check out the Site's Points tab for more information.

Refer a Friend: You may earn points by referring a friend to join STONERBOX through one of the referral methods described at the Site's Points tab. Please only refer people whom you personally know. You may be disqualified from the Points program and forfeit all of your accumulated points if STONERBOX learns that you are using the referral tools to send spam to people you don't know. While you may send referral messages to as many friends as you like, you may only earn points for a maximum of 200 friends per calendar year, without StonerBox Club prior approval, who join STONERBOX from your referral through email, text messages, or direct messaging through Facebook or Twitter. For purposes of this program, the calendar year is January 1 to December 31.

Points Balance: You can check your Points balance at any time by signing into your STONERBOXAffiliate account and checking your Points tab on the Site.

Redeeming Points: Any earned Points remain in your account until they are spent through Reward Store, or expire. Points are redeemable towards rewards products from the ("Rewards Store") available on the Site as long as you have sufficient points for a Reward Product. Redemption values will vary. Your Points have zero cash value, so you can't redeem them for cash or credit. To redeem your Points, simply log into your Affiliate account, go to the Rewards Store tab and view the Rewards available at that time. If you see something you like and you have earned the required number of Points, click the button that says "REDEEM". When you click this button, your Points will be used, and the Reward you have chosen will be shipped with your order. Please note that adding a product through Points may cause a delay in your initial order Shipment.

Expiration of Points: Points expire one year from the date they were first earned. If you don't redeem your Points within this time frame, you will automatically forfeit them. Your Points Activity shows you the dates on which you earned your Points.

Limited Availability of Rewards: Rewards quantities are limited and are available only while supplies last.

No Returns: Rewards earned by redeeming points are not returnable for a refund or credit. Since Points have no cash value, we will not issue any cash or credit for them.

Affiliate Cancellation: If you cancel your Affiliate Membership, we will save your Points until their expiration date one year from the date they were first earned. If you re-subscribe to the membership before the Points expire, your Points will be right there waiting for you, though they will be subject to expiration one year from the date they were first earned (see "Expiration of Points" Section above). If you cancel your Membership before we are able to ship you a Reward you requested, then we will refund the Points used for that Reward to your account.

Questions: If you have any questions about the Points program, please visit us at StonerBox.com.

c. STONERBOX Offers STONERBOX uncovers amazing product finds from brands we love and offers them for purchase on the Site to Dealer residing in the United States only. You can find STONERBOX Offers on the Shopper tab at STONERBOX.com.

How to purchase a STONERBOX Offer: Go to www.StonerBox.com/shop to find STONERBOX Offers. We also post STONERBOX Offers on our social media platforms on a regular basis, so keep an eye out for great products at great prices! You do not need to be anDealeror Affiliate to purchase STONERBOX Offers.

Limited Availability: STONERBOX Offers are available for purchase only during the Offer period and only while supplies last, on a first-come, first-served basis. Quantities will be very limited.

Receiving Your STONERBOX Offer: If you purchase a particular STONERBOX Offer, you will receive an email from STONERBOX confirming all of the details of your order ("Confirmation Email"). Orders you don't cancel (see "Cancellation of STONERBOX Offer" Section below) will be shipped to the address on file in your STONERBOX account. We ship by standard ground shipping. Certain STONERBOX Offers may qualify for discounted or free shipping; all such STONERBOX Offers will be clearly labeled.

Cancellation of STONERBOX Offer: You may cancel your STONERBOX Offer order after receiving the Confirmation Email, but only if we have not shipped the Offer to you yet. You must write to us using this link StonerBox.com to cancel your STONERBOX Offer.

Returns: If you are not entirely happy with your STONERBOX Offer, you may return it to STONERBOX within 30 days of your purchase. All returned STONERBOX Offers must be unused, in their original packaging and in new and sellable condition. STONERBOX will refund the purchase price back to the credit card you used, less a USD$5.00 restocking fee. Refunds may take up to ten business days to process. We will not refund original shipping charges unless an error on our part caused the return. Because of the limited quantities of STONERBOX Offers, there will be no exchanges.

Questions: If you have any questions about STONERBOX Offers, please see our FAQs at: CS@StonerBox.com

Limits on Transactions: We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers or distributors. To enforce this policy, we may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

Pricing and Use in the United States.: Prices are in United States ("U.S.") currency. All information we collect and information related to STONERBOX Offer orders is processed within the United States. Because product information is provided according to U.S. standards, we make no guarantees that STONERBOX Offers are appropriate or available for use in locations outside the U.S. You agree to comply with all applicable laws, rules and regulations in connection with your use of STONERBOX Offers.

4. SHIPPING AND RISK OF LOSS

A third-party carrier will ship any merchandise you purchase from our Site. Title and risk of loss for such merchandise will pass to you upon our delivery to the carrier.

5. PRODUCT MANUFACTURE AND INGREDIENTS

All StonerBox items and products distributed through Offers and Points are manufactured by their respective brands. You should read and strictly follow all product labels, packaging inserts and instructions, and manufacturer directions and warnings before using any product. We review the ingredients in each StonerBox we distribute to confirm the ingredients comply with industry standards. It is your responsibility to review the ingredients as well, to avoid allergic reactions or other side effects personal to you.

6. ELIGIBILITY TO USE THE SITE AND STONERBOX SERVICES

General. You may access the Site from anywhere in the USA without becoming a Dealer or Affiliate. However, you will be required to join STONERBOX and must be a legal resident of the United States to use certain Site features and STONERBOX Services.

Residency. The Site is available to anyone in the world, but the STONERBOX Services are limited to legal residents of the United States. The StonerBox Club Dealer/Affiliate membership and the Points program are available to Dealer residing in the United States. Purchases made through Shopper are only available to Affiliate or Dealer residing in the United States. You must reside in the United States to be eligible for STONERBOX Offers. Please note that we may sell items or include products in StonerBoxs that are classified as HOT, which prevents us from shipping them to certain locations. We make no guarantee that you will be eligible to receive every product we sell or distribute.

Fees. It's free to use the Site and earn Points as an Affiliate on your purchases, but the StonerBox ClubDealer Program requires a monthly commitment.StonerBox ClubDealers, and STONERBOX Offers require that you make a purchase.

Age You are not authorized to access or use the Site or any STONERBOX Service if you are under 21 years oldor legal age limit within the State of residence.

Compliance To be eligible to use the Site and STONERBOX Services, you must comply with all local laws regarding online conduct and acceptable content and agree to pay all applicable taxes. Use of the Site is void where prohibited by law. You must also comply with these Terms of Use, the STONERBOX policy documents listed below (if applicable to your use of the Site or STONERBOX Services), and all other operating rules, policies, and procedures that STONERBOX may publish from time to time on the Site, each of which is incorporated herein by reference and each of which STONERBOX may update from time to time without notice to you:

a. STONERBOX Privacy Policy
b. STONERBOX Copyright and Intellectual Property Policy
c. STONERBOX Community Guidelines

Certain STONERBOX Services may be subject to additional terms and conditions that STONERBOX may post on the Site from time to time. To be eligible for such services, you must comply with those additional terms and conditions, which are incorporated by reference into this Agreement. See Section 11 below for more information regarding modifications to these Terms of Use.

STONERBOX's Right to Revoke, Suspend, or Restrict Eligibility: STONERBOX reserves the right, in its sole discretion, to cancel unconfirmed or inactive accounts. STONERBOX may, in its sole discretion, for any reason, at any time, revoke, suspend, or restrict your access to the Site or any STONERBOX Service. If STONERBOX bans you from the Site or any STONERBOX Service, you may not return to the Site or use that STONERBOX Service for any reason or in any manner including with a new username or identity. In the event that you return, or attempt to return, to the Site or use the STONERBOX Service after you've been banned, you will be deemed to have breached this Agreement, and STONERBOX reserves the right to pursue all rights and remedies available at law or in equity with respect to such breach.

7. GENERAL TERMS OF USE FOR OUR SITE AND ALL THE STONERBOX SERVICES

Dealer Account, Password, and Security: You are responsible for maintaining the confidentiality of your password and account, if any. You agree to: (a) immediately notify STONERBOX of any unauthorized use of your password or account or any other security breach, and (b) ensure that you exit from your account at the end of each Site session. STONERBOX will not be liable for any loss or damage arising from your failure to comply with this Section.

Account Information: In the course of your use of the Site or STONERBOX Services, we may ask you for certain information including your name, email address, mailing address and credit card information (collectively, "Account Information"). Your Account Information must be up-to-date and accurate at all times. You agree that you are solely responsible for the accuracy and content of your Account Information. STONERBOX's Privacy Policy, which is incorporated herein by reference, explains what information we collect from you, how we collect it, how we use it, and how we protect it.

SMS Terms: By providing your mobile number and opting into receiving text messaging (SMS Messages) you allow STONERBOX to contact you through the phone number you provide. When you opt-in to SMS Messaging Services, we will send you an SMS message to confirm your signup. Once confirmed, we will text you about new products, specials and promotions such as "Stoner Alert" or when your subscription ships. Message frequency varies. You may cancel the SMS Service at any time. Reply "STOP" to cancel and "HELP" for assistance. For assistance, please contact support@StonerBox.com. The SMS Messaging Service is provided by participating third-party mobile phone/wireless carriers. Message and data rates may apply. If you have any questions regarding your text or data plan, please contact your mobile phone/wireless carrier. Carriers are not liable for delayed or undelivered messages. Information you provide in your Account, including email address and mobile number, are subject to the terms of our Privacy Policy.

Account Transfer Prohibited: You may not transfer or sell your STONERBOX account or username to any other party. You are fully responsible for all activity of your STONERBOX account and username.

General Practices Regarding Site Use and Storage: You acknowledge that STONERBOX may establish general practices and limits concerning Site use and storage. You agree that STONERBOX has no responsibility or liability for the deletion, failure to delete or failure to store any reviews, product designs, data or other content the Site maintains or transmits. You acknowledge that STONERBOX may, in its sole discretion, change these general practices and limits at any time, with or without notice to you.

Site Content: Other than content submitted to the STONERBOX Online Community by users ("User Content"), we own, exclusively, all rights, title, and interest in and to the Site including all content, code, data, materials, the look and feel, design, and organization of the Site, and the compilation of the Site content, code, data, and materials (collectively, "Site Content"), including all copyrights, trademark rights, patent rights, database rights, moral rights, sui generis rights, and other intellectual property and proprietary rights therein.

To the extent that we don't own any Site Content, we have secured a license from the owner or licensor of such Site Content granting us the right to display it on the Site. Your use of the Site does not grant you ownership of any kind in any Site Content. Except as provided in these Terms of Use, you agree not to use, modify, reproduce, distribute, sell, license, or otherwise exploit any Site Content without STONERBOX's prior written permission.

You may access and view the Site Content and make single copies or prints of the Site Content at your own sole risk, only for your personal, non-commercial, and internal use.

User Content: You must own all User Content you submit to any STONERBOX Online Community or you must have the copyright owner's written permission to use it. You alone are responsible for the content and consequences of each of your activities in the STONERBOX Online Community and you submit User Content at your own risk.

STONERBOX does not claim ownership rights in your User Content. When you submit User Content to any STONERBOX Online Community you grant us a license to use such content, but you retain ownership.

By uploading User Content on the Site, you agree to the STONERBOX User Generated Content Terms of Use and hereby grant STONERBOX a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, and sublicensable (through multiple tiers) right to exercise the copyright, publicity, and database rights you have in the User Content, in any form, media, or technology now known or later developed. You agree to allow STONERBOX to store, translate or reformat your User Content on the Site and display your User Content on the Site in any way STONERBOX chooses, for any purpose whatsoever, including for promotional or commercial purposes, without compensation or accounting to you and without further recourse by you. We will only use personal information in accordance with our Privacy Policy.

Re-Posting User Content: It's possible for an outside website or third party to re-post your User Content. You agree to hold STONERBOX harmless for any dispute concerning such re-posting. STONERBOX assumes no responsibility for any third party's intellectual property infringement of User Content.

Prohibited User Conduct: You agree that while using the Site and STONERBOX Services, you shall not:

  o submit any content to the Site that is false, defamatory, objectionable or otherwise illegal.
  o impersonate any person or entity, whether actual or fictitious, including anyone from STONERBOX, its affiliates, or another Dealer;
  o misrepresent your affiliation with any third party;
  o post or republish third party advertising on any part of the STONERBOX Online Community;
  o post or republish third party advertising on any part of the STONERBOX Online Community;
  o attempt to gain unauthorized access to other computer systems through the Site;
  o use the Site, STONERBOX Services or any part of the STONERBOX Online Community in any unlawful, harassing, or intimidating manner, or in any manner that harms us or anyone else, as determined in our sole discretion;
  o use the Site or any part of the STONERBOX Online Community for purposes of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise;
  o transmit or procure the sending of any advertising or promotional material without our prior written consent, including any "junk mail", "chain letter" or "spam" or any other similar solicitation;
  o engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Site or STONERBOX Online Community or which, as determined by us in our sole discretion, may harm STONERBOX or users of the Site or expose them to liability;
  o Use spiders, bots or any other type of crawling or collecting technology to scrape, gather or compile information from the Site; or
  o launch any third party attack, hack, penetration, denial of service attack or breach any third party website, service or internet asset.


Information on the STONERBOX Online Community: We control and operate the Site from the United States. STONERBOX does not control User Content postings to the remainder of the STONERBOX Online Community. The views expressed in the STONERBOX Online Community do not necessarily reflect or represent the views of STONERBOX, its staff or owners.
STONERBOX reserves the right, but does not and shall not have an obligation, to monitor and review all User Content in the STONERBOX Online Community and to edit or remove any information or materials that are in violation of this Agreement or applicable law. STONERBOX also reserves the right at all times to disclose any information as necessary or advisable to satisfy any law, regulation, or government request.
You may find some User Content to be offensive or inaccurate. If you have concerns regarding User Content posted by others, please contact STONERBOX Care at StonerBox.com. We will review your concerns in good faith. If you want us to remove User Content posted by you, please contact STONERBOX Care at StonerBox.com. We will remove your User Content as soon as reasonably possible. Please also review our Copyright and Intellectual Property Policy.

Linking to the Site: You agree that any time you link to the Site from another website, such link must connect to the full version of an HTML formatted Site page. You are not permitted to link directly to any image hosted on the Site, such as using an "in-line" linking method to cause the image hosted by us to be displayed on another Site. You agree not to link to the Site in any manner such that the Site or any Site page is "framed," surrounded, or obfuscated by any third-party content, materials, or branding. We reserve all of our rights under the law to insist that any link to the Site be discontinued and that the link open in a new browser window. We may revoke your right to link to the Site from any other site at any time upon written notice to you.

Fees: Prices are quoted in U.S. dollars. You agree to pay in full the price for each STONERBOX Service involving your purchase of a product by credit card, debit card, or by any other payment means acceptable to STONERBOX as each payment, if any, is due. You agree to pay all applicable taxes, fees and custom charges, if any. If your payment method on file fails for any reason, STONERBOX may continually attempt to charge such payment method until payment is successful.

AUTOMATIC RENEWAL TERMS: For STONERBOX Services subject to automatic renewal, you agree that STONERBOX may submit periodic charges (monthly or yearly) until you provide notice that you wish to terminate the authorization or change your payment method. You agree that such notice will not affect charges submitted before< STONERBOX could reasonably act.
Our total price for any STONERBOX Service involving your purchase of a product (StonerBox Club Memberships and STONERBOX Offers services) will include the price of the product plus any applicable sales taxes. Such sales taxes are calculated based on the shipping address on file with STONERBOX and the sales tax rate in effect at the time of purchase. We will charge tax only in jurisdictions where the goods sold over the Internet are taxable. Further, Points redeemable for Rewards may be taxable, depending on the value of the item and any tax laws applicable to you. You are solely responsible for reporting such items on your tax returns and for paying any associated tax liability.
Unless otherwise indicated, our total price for any STONERBOX Service involving your purchase of a product will include shipping and handling fees.

Professional Advice Disclaimer: Any information we provide to you, including product descriptions and instructions, is for informational purposes only. Use of the Site is not meant to serve as a substitute for professional advice. You should read and strictly follow all product labels, packaging inserts and instructions, and manufacturer directions and warnings before using any product. When appropriate, you should seek independent professional advice.

Warranty Disclaimer: Stonerbox and Stonerbox's officers, directors, employees, agents, and suppliers provide the site and Stonerbox services "as is," "as available," and without any warranty of any kind, whether express, implied, or statutory. Stonerbox and Stonerbox's officers, directors, employees, agents, and suppliers specifically disclaim any implied warranties of title, merchantability, performance, fitness for a particular purpose, and non-infringement. Additionally, no advice or information from Stonerbox to you, whether written or oral, shall create any warranty. Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you. You may also have other legal rights that vary from state to state. You agree that your use of the site, the Stonerbox online community, and the Stonerbox services shall be at your own sole risk, and that Stonerbox has no liability for any loss resulting from such use.

Liability Limit: In no event shall Stonerbox or Stonerbox's officers, directors, employees, agents, or suppliers be liable for any damages whatsoever, whether direct, indirect, general, special, compensatory, consequential, and/or incidental, arising out of or relating to the conduct of you or any third party in connection with this agreement or your use of the site or Stonerbox services, including lost profits, personal injury, emotional distress, death, and any special, incidental, or consequential damages. The liability of Stonerbox and Stonerbox's officers, directors, employees, and suppliers to you or any third party in any circumstance is limited to the greater of: (1) the total fees, if any, you pay to Stonerbox in the 12 months prior to the action giving rise to liability; and (2) USD $100. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.

Indemnity: You agree to indemnify and hold Stonerbox and its officers, directors, employees, and agents harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of: (1) your breach of this agreement, including the documents it incorporates by reference; (2) your violation of any law; or (3) your violation of any right of a third party. Stonerbox reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with Stonerbox's defense of such claim.

8. LEGAL DISPUTES

Please read this section carefully. It affects your rights and will have a substantial impact on how claims you and Stonerbox have against each other are resolved. Except as specifically set forth herein, any and all disputes between you and Stonerbox shall be resolved through binding individual arbitration in accordance with this agreement.

Legal Disputes: Prohibition of Class and Representative Actions and Non-Individualized Relief
You and Stonerbox agree that each of us may bring claims against the other only on an individual basis and not as a plaintiff or class member in any actual or purported class or representative action or proceeding. This means:
  a. Unless both you and Stonerbox agree otherwise, the arbitrator may not consolidate or join more than one person's or party's claims and may not otherwise preside over any form of a consolidated, representative, or class proceeding, except as expressly contemplated for mass arbitrations under Section 9.
 b. The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief necessitated by that party's individual claim(s). Any relief awarded cannot affect other users and cannot be used to decide other disputes with other users.

Legal Disputes: Pre-Arbitration Informal Dispute Resolution Process.
If a dispute arises between you and STONERBOX, we are likely to be able to resolve your matter quickly and to your satisfaction. Please contact our customer support team by sending us an email at https://StonerBox.com. Please indicate the nature of your complaint and we will do our best to get back to you with a reasonable solution as quickly and efficiently as possible. We may ask you to provide us with more information. We trust we will be able to address your complaint without delay and to your satisfaction. If you have availed yourself of our customer service department without satisfaction, you and STONERBOX agree to participate in an informal dispute resolution process prior to initiating a formal proceeding in arbitration or small-claims court.

To initiate this process, the complainant must present to the other party a written Notice of Dispute. The Notice of Dispute must be on an individualized basis and must contain the following: (a) the complainant's name and contact information (mailing address, telephone number, and email address, and any other iterations thereof that are associated with the dispute), (b) a description of the nature of the dispute, (c) the date of any purchase, transaction, or interaction at issue, and relevant documentation or screen captures if available; and (d) the resolution and relief sought.

If you are the complainant, you must mail your Notice to STONERBOX, Attention: Legal Department, 11000 Chestnut Hill Dr., Matthews, NC28105. STONERBOX will in turn send any Notice of Dispute to the most recent contact information we have on file for you. For a period of sixty (60) days from receipt of a compliant Notice of Dispute (or such longer period as is mutually agreed upon in writing), you and STONERBOX will attempt to resolve the dispute through informal, good-faith negotiations. Any relevant limitations period and other fees or deadlines shall be tolled during this sixty (60) day period. During this time, you and STONERBOX must hold a minimum of one (1) telephonic or video dispute resolution conference.


The telephonic or video dispute resolution conference must be individualized, such that a separate conference must be held for each complainant. If either you or STONERBOX is represented by counsel, that counsel may participate, but you and a corporate representative from STONERBOX must also personally appear at and participate in the telephonic or video dispute resolution conference.

Compliance with this pre-arbitration informal dispute resolution process is a prerequisite and condition precedent to initiating small-claims or arbitration proceedings. Unless prohibited by law or applicable rules, an arbitration administration provider cannot accept or administer an arbitration, nor assess any fees, until the requirements of this section are met.

Legal Disputes: Agreement to Arbitrate.
If after sixty (60) days we are unable to resolve a dispute through the informal dispute resolution process, any remaining controversy, allegation, dispute, or claim between you and STONERBOX, whether based in contract, statute, regulation, ordinance, tort (including, but not limited to, fraud and any other intentional tort or negligence), common law, constitutional provision, respondent superior, agency, or any other legal or equitable theory, whether arising before or after the effective date of these terms, shall be resolved through final and binding arbitration.


This includes, but is not limited to, those arising out of or related to these Terms of Use; the Privacy Policy; STONERBOX's site and services; any advertising, marketing, or other communications with or regarding STONERBOX or its site or services; any Site Content or User Content; or any other interaction or transaction between you and STONERBOX, whether heretofore or hereafter arising, unless the claim fits in one of the exceptions in the Exceptions to Agreement to Arbitrate sub-section below. It also applies even after you stopped using STONERBOXCLUB Dealer site, are no longer a STONERBOXClub Dealer or AffiliateMember, and/or have deleted theirSTONERBOX account.

If you reside in the U.S. (and as applicable to U.S. residents), certain portions of this section are deemed to be a "written agreement to arbitrate" pursuant to the Federal Arbitration Act ("FAA"). You and STONERBOX agree that we intend that this section satisfies the "writing" requirement of the FAA. An arbitration proceeding is before a neutral arbitrator instead of a judge and jury, so YOU AND STONERBOX EACH AGREE TO GIVE UP THE RIGHT FOR YOUR CLAIMS TO BE HEARD IN A COURT OF LAW AND TO BE HEARD BY A JUDGE OR JURY. Arbitrations are not identical to litigation and have different rules than standard court proceedings.


For instance, arbitrations may involve lawyers, but they are less formal than lawsuits in courts. If either STONERBOX or you do not like the arbitrator's decision, the courts only have a limited ability to change the outcome of arbitration or make the arbitrator reconsider his or her decision. The arbitrator will have the authority to award monetary damages on an individual basis and to grant, on an individual basis, any non-monetary remedy or relief available to an individual to the extent available under applicable law and rules, and these Terms of Use. An arbitrator's award of damages and/or other relief must be consistent with the terms of the "Liability Limit" section above.

If we have a dispute about whether this agreement to arbitrate is valid, can be enforced, or applies to our dispute, we agree that the arbitrator will decide that, too. In a Mass Arbitration as defined in Section 9, the parties agree that such disputes shall be decided by a Process Arbitrator, except that courts shall have authority to enforce that section and, if necessary, to enjoin the mass filing or prosecution of arbitration demands in violation thereof.

Legal Disputes: Exceptions to Agreement to Arbitrate.
We all agree that we will go to court to resolve disputes relating to:
  o Your or STONERBOX's intellectual property (for example, trademarks, trade dress, domain names, trade secrets, copyrights or patents); or
  o Any claim made in small-claims court either in Mechlenburg County, NC, in the city or county where you live, or some other place we both agree on, if it qualifies to be brought in that court.
If a party submits an arbitration demand for a claim that is subject to these Exceptions to Agreement to Arbitrate, the other party can send a written notice to the opposing party and the arbitration provider requesting that claim to proceed outside of arbitration. After receiving this notice, you and STONERBOX agree to jointly request that the arbitration provider administratively close the case.

9. THE ARBITRATION PROCESS

The American Arbitration Association (AAA) will manage any arbitration between you and STONERBOX, and the AAA's rules and procedures (including their Consumer Arbitration Rules and Mass Arbitration Supplementary Rules, if applicable) will be used. If the matter does not involve a consumer or consumer agreement as defined by the AAA, then the AAA's Commercial Arbitration Rules shall apply. If something in these Terms of Use is different than or inconsistent with the AAA's rules and procedures, then we will follow these Terms of Use. You can review the AAA's rules and procedures at www.adr.org/rules, or you can call the AAA at 1-800-778-7879.

A party that desires to initiate arbitration must provide the other party with a written Demand for Arbitration as specified in the applicable AAA rules. The AAA provides applicable forms for Demands for Arbitration (Commercial Arbitration Demand and Consumer Arbitration Demand), and a separate affidavit for waiver of fees for California residents only is available at https://adr.org/sites/default/files/Waiver_of_Fees_CA_Only.pdf.

You are allowed to select the arbitration location as being in the county or province where you live or in Santa Clara County, California. We can also choose a third location if we mutually agree. Unless otherwise required by the arbitrator or mutually agreed by the parties, the parties and their counsel do not need to attend the arbitration in person and can conduct the arbitration by phone or videoconference. While most arbitrators render a verbal decision, both you and STONERBOX have the right to request the arbitrator to put his or her decision or award, or his or her reasons for the decision or award, in writing. Once a decision is rendered, STONERBOX and/or you can ask a court to confirm it. In some very limited circumstances, we may be allowed to ask a court to change the decision or award. This is information you will be provided should the arbitration process prove unsatisfactory.

Arbitration Costs.
Except as set forth in this sub-section, payment of all filing, administrative, and arbitrator fees and costs shall be governed by applicable AAA rules.


If your claim is for $10,000 (US) or less, STONERBOX is open to paying your filing, administration and arbitrator fees associated with the arbitration, upon request to the AAA. You must tell the AAA at the time you begin the arbitration proceeding. STONERBOX will be notified of your request. This offer is not applicable if your claim is one of more than five (5) similar claims asserted against STONERBOX where representation is consistent or coordinated across the cases.

If your claim is for more than US $10,000, and arbitration is too expensive for you to afford when compared to filing a lawsuit in court, STONERBOX will pay for as much of your part of the filing, administration and arbitrator fees as the arbitrator decides is necessary to make the arbitration not too expensive for you. This offer is not applicable if your claim is one of more than five (5) similar claims asserted against STONERBOX where representation is consistent or coordinated across the cases.

We won't try to have you pay us back for covering your fees and we won't try to make you cover our fees unless the arbitrator decides that your claims are frivolous or were brought for an improper purpose and it is fair to make you do this under the circumstances. If the arbitrator finds that either the claim(s) or the relief sought are frivolous or were brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedures 11), then the respondent may seek fee- and/or cost-shifting.

Mass Arbitration Procedures.
The parties agree that the following coordinated bellwether process and the AAA Mass Arbitration Supplementary Rules, as amended from time to time, shall apply when twenty-five (25) or more similar demands are asserted against STONERBOX and where representation of the claimants is consistent or coordinated across the cases.


At the outset of such disputes, you and STONERBOX agree to delegate to a Process Arbitrator all matters listed as within the scope of a Process Arbitrator's authority under the AAA Mass Arbitration Supplemental Rules, as well as disagreements concerning the validity, enforceability, and applicability of these terms, and any other matters that the parties mutually agree to delegate. To the extent permitted by law and applicable AAA rules, the parties also agree to hold joint case management conferences and joint hearings, and to the filing of joint briefs and other papers, before the Process Arbitrator.

Should the Process Arbitrator determine that any or all cases may proceed to a Merits Arbitrator, counsel for the claimants and counsel for the respondent shall each select five (5) cases (per side) to proceed in individual arbitration proceedings as part of a bellwether process. The remaining cases shall be placed in abeyance until they are selected to proceed to individual arbitration proceedings pursuant to this provision. During the bellwether process, you and STONERBOX agree that a single arbitrator shall preside over each batch of cases. After decisions have been rendered in the first ten (10) cases, STONERBOX and all claimants shall engage in a global mediation in an attempt to resolve the remaining cases with the benefit of the decisions in the bellwether cases. If the parties are unable to resolve the remaining cases after the mediation, each side shall select another ten (10) cases (per side) to proceed to individual arbitration proceedings as part of a second bellwether process. The parties may, but are not required to, agree in writing to modify the number of cases to be included at each stage of the bellwether process. After decisions have been rendered in this second batch of cases, STONERBOX and all claimants shall engage in a second global mediation in an attempt to resolve the remaining cases with the benefit of the decisions in the first two (2) batches of bellwether cases.


If the parties have not resolved the remaining disputes at the close of the second global mediation, any individual claimant whose demand has not been adjudicated, or STONERBOX, may elect to opt out of the arbitration by providing notice to opposing counsel, and if the claimant or STONERBOX wishes to proceed with the claim they may file an individual, non-class action in court. For those claimants who do not opt out, their claims will proceed in arbitration in continued batches of one-hundred (100) demands per batch (to the extent there are fewer than one-hundred (100) demands outstanding, a final batch will consist of the remaining demands). In order to increase the efficiency of administration and resolution of arbitrations, and if consistent with the relevant rules and procedures, the arbitration provider shall: (i) designate a single arbitrator for each batch; and (ii) provide for a single filing fee due per side per batch; (iii) allow joint case management conferences and joint hearings, and such other coordinated procedures as the arbitrator deems appropriate.

This batching process shall in no way be interpreted as authorizing class or representative arbitration or litigation of any kind. STONERBOX does not agree or consent to class arbitration, private attorney general arbitration, or arbitration involving joint or consolidated claims under any circumstances, except as set forth in this section. Any limitations periods and filing fee deadlines shall be tolled for each demand subject to this section from the time that the AAA filing requirements are satisfied with respect to that demand.


If any dispute arises between the general AAA consumer or commercial rules and the Mass Arbitration Supplementary Rules, the Mass Arbitration Supplementary Rules shall control. A court shall have authority to enforce this section and, if necessary, to enjoin the mass filing or prosecution of arbitration demands in violation thereof.

Applicable Law.
The FAA (including its procedural provisions) is the law that will be applied to determine whether the dispute resolution provisions herein regarding arbitration and class action can be enforced and how they should be interpreted. Apart from that, if you are a U.S. resident, these Terms of Use and our relationship will be governed by North Carolina law. Any dispute or claim arising from or relating to the Agreement or the STONERBOX Shopper is subject to the binding arbitration, governing law, disclaimer of warranties and limitation of liability and all other terms in these Terms of Use.

Choice of Law: This Agreement shall in all respects be governed by the laws of the State of North Carolina and the United States of America, without regard to choice of law provisions. The U.N. Convention on Contracts for the International Sale of Goods (1980) shall not apply to this Agreement.

No Waiver: No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term, and STONERBOX's failure to assert any right under this Agreement shall not constitute a waiver of such right or provision.

Entire Agreement: These Terms of Use, together with our Privacy Policy, Cookie and Tracking Policy, Copyright and Intellectual Property Policy, Community Guidelines, and all other operating rules, policies, procedures, and additional terms that STONERBOX may publish from time to time on the Site, constitutes the entire agreement between you and STONERBOX concerning your use of the Site and STONERBOX Services. STONERBOX reserves all rights not granted under this Agreement.

Severability: If any provision of this Agreement is held unenforceable, then such provision will be modified to reflect applicable law and the parties' intention. All remaining provisions of this Agreement shall remain in full force and effect.

No Agency: You and STONERBOX are independent contractors. No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.

Notice: Except as explicitly stated otherwise, any notice required or permitted by this Agreement must be in writing. Any notice to STONERBOX must be given by postal mail to STONERBOX, Attention: Legal Department, 11000 Chestnut Hill Dr., Matthews, NC28105. Any notice to you may be given: (1) to the email address you provide to STONERBOX during registration or when your email address changes, in which case notice will be deemed sufficient 24 hours after the email is sent unless the sending party is notified that the email address is invalid; or (2) by certified mail, postage prepaid, return receipt requested, to the last mailing address you provided to STONERBOX, in which case notice will be deemed sufficient three days after the mailing date.

Confidentiality: The existence and content of the arbitration proceedings, including documents and briefs submitted by the parties, any correspondence with or hearings before the AAA, and correspondence, orders, and awards issued by the arbitrator, will remain strictly confidential and will not be disclosed to any third party without the express written consent from the other party, unless disclosure to the third party is reasonably required in the context of conducting the arbitration proceedings or related court proceedings.
For intellectual property issues, please provide notice as specified in STONERBOX's Copyright and Intellectual Property Policy.

Survival: The provisions of this Section 9 shall survive termination or expiration of this Agreement.

10. EXPORT RESTRICTIONS

Currently, STONERBOX only ships products to addresses in the U.S., and U.S. Territories. StonerBoxs only may be shipped within theUS.

MODIFICATIONS TO TERMS OF USE
We may change this Agreement or these Terms of Use at any time for any reason by updating this posting. You are responsible for periodically reviewing these Terms of Use for revisions. Changes in the Terms of Use will be effective when posted, or such later date as may be specified in them or in other notice to you. If STONERBOX makes a material change, STONERBOX will notify you here in this Terms of Use or by any other means we deem appropriate. STONERBOX may determine, in its sole discretion, in good faith, what constitutes a "material change" using common sense and reasonable judgment. You assent to any new, revised, or additional Terms of Use by continued use of the Site or any of the STONERBOX Services after we have modified this posting, or as otherwise specified in any notice concerning updated Terms of Use. In the event that any notice to you of updated Terms of Use is determined by any tribunal to be insufficient, the prior Terms of Use shall apply and continue to apply until sufficient notice to establish a new agreement occurs.